Globe Telecom recorded mobile download speeds of up to 381 Mbps and strong messaging and voice performance in the latest quality-of-service tests conducted by the National Telecommunications Commission (NTC), highlighting improvements in its mobile network infrastructure.
Across Metro Manila, Globe achieved an average SMS success ratio of 99.41%—the highest among the country’s three mobile operators and the only result to exceed the NTC’s prescribed standard of above 99%. The company also recorded an average call drop ratio of 0.74%, within the regulator’s threshold of below 2%.
The NTC reported that 113 of 142 mobile broadband test campaigns across all operators recorded download speeds exceeding 50 Mbps, describing performance in most tested areas as very satisfactory.
The results complement improvements tracked by the Department of Information and Communications Technology (DICT) through its nationwide Oplan Bantay Signal monitoring. Globe’s overall performance score increased from 77.2 in January to a year-high 82.6 in September 2026, while average download speeds rose 41%, from 36.5 Mbps to 51.53 Mbps.
Globe also accounted for 44.76% of the mobile market in September but received only 6.1% of disconnection complaints, according to the DICT’s Telco Report Card. Its disconnection complaints declined 64% from January levels.
“These results demonstrate the strength of Globe’s network in delivering the essential services Filipinos rely on every day, from making calls and sending messages to accessing mobile data,” said Atty. Froilan Castelo, Globe general counsel.
Globe said it continues to invest in targeted network improvements, faster site deployment, and expanded coverage in underserved communities. It is also pursuing satellite direct-to-cell technology to extend connectivity to areas beyond the reach of traditional mobile networks.
