AI

PLDT and Smart put human judgment at the center of enterprise AI adoption

(L-R) AWS Head of AI Acceleration for Banking, FSI and Digital Naveen Asrani; Ikigai Philippines CMO Abigail Ho-Torres; PLDT VP and Head of Customer Care Operations Chiqui Abad-Arevalo; PLDT COO Butch Jimenez; MicroSourcing Group CEO and CXAP President Haidee Enriquez; and Smart FVP and Head of Customer Care Brenda Dichoso. PLDT Inc. and Smart Communications, […]