AI

Salesforce report shows AI agents delivering real business value

Salesforce has released its 2026 Agentic Enterprise Index, revealing that businesses are rapidly expanding the use of AI agents beyond simple conversational tasks to perform real business actions, automate workflows, and drive measurable returns on investment. The report analyzes aggregated usage data from the Salesforce Agentforce platform between February 2025 and April 2026, providing insight […]