Tag: UiPath

AI

PLDT Group’s ERICA Wins ASEAN Award for Enterprise AI Innovation

PLDT Group representatives, led by FVP and Group Head for Enterprise Risk Management and Chief Data Privacy Officer Leah B. Jimenez (center), receive the 2026 ASEAN Enterprise Innovation Award in the Data and AI category, recognizing the Group’s contributions to digital transformation in the Philippines through its AI-powered Enterprise Risk Intelligence Companion Agent (ERICA). The […]

AI Enterprise Technology News

PLDT deploys AI agents to automate enterprise operations

PLDT is using a fleet of in-house AI agents built with UiPath technologies to automate enterprise sales, knowledge retrieval, and risk management, reclaiming tens of thousands of hours of manual work each year. The initiative, developed using the UiPath Platform, Agent Builder, Integration Service, and Robots, earned PLDT a Silver Award at the 2026 UiPath […]

AI Enterprise Technology Industry Verticals News

PLDT Scales Enterprise AI to Accelerate Service Delivery

PLDT is expanding its use of enterprise AI and automation through the UiPath Platform to improve service delivery as demand grows for 5G, broadband, and satellite connectivity in the Philippines. The digital services provider has deployed AI-powered capabilities across key operational workflows, using agentic AI, business orchestration, and automation to turn enterprise knowledge into actionable […]

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