Tag: Agentforce

AI

Salesforce Brings Agentic AI and Slack CRM to Philippine SMEs

Salesforce is expanding access to artificial intelligence for Philippine small and medium-sized businesses (SMEs) with the introduction of Agentforce in Salesforce Suites and Slack CRM, designed to help teams automate routine tasks and manage customer relationships more efficiently. The move comes as SMEs continue to face productivity challenges despite accounting for 99.6% of businesses in […]

AI

Salesforce Unveils Headless 360 to Power API-First Agentic Enterprise

Salesforce has launched Salesforce Headless 360, a major platform overhaul designed to support the rise of the “agentic enterprise,” where AI agents—not just humans—execute workflows, access data, and complete transactions autonomously. The new system shifts Salesforce away from traditional UI-based interactions toward an API-first architecture, enabling AI agents to operate directly via APIs, MCP tools, […]

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