Tag: IT-BPM

AI

Sanas expands Philippine presence to advance AI-powered customer experience

Jack Madrid (center) and Chris Venturina (right) with Sanas Chief Customer Officer Monal Patel. Speech AI company Sanas is strengthening its presence in the Philippines as artificial intelligence reshapes customer experience, with new leadership appointments aimed at expanding its relationships with enterprises, BPO providers and technology partners. Effective October 11, 2026, Sanas will appoint Jack […]

AI Industry Verticals News

Converge Joins IBPAP to Accelerate AI Readiness in Philippine BPO Industry

Converge ICT Solutions Inc. has officially joined the IT & Business Process Association of the Philippines (IBPAP) as a Platinum Member, strengthening efforts to prepare the country’s business process outsourcing (BPO) industry for the rapid adoption of artificial intelligence (AI). (L-R) Grace Jarin-Castillo, Senior Vice President and Head of Global Business Sales & Marketing at […]

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