Over 50 Ford Club members and owners gathered at the Ford Learning Center in Calamba, Laguna, for the first-ever Ford Service Fest, featuring aftersales services and maintenance solutions designed to make vehicle ownership more convenient, affordable, and worry-free.
Ford Philippines held its first Ford Service Fest in Calamba, Laguna, bringing together more than 50 vehicle owners to explore service technologies, maintenance solutions, and aftersales support under its Ford Family Guarantee program.
Held at the Ford Learning Center, the one-day event featured interactive sessions, facility tours, test drives, free quick vehicle inspections, and demonstrations of service offerings designed to make vehicle maintenance more accessible and convenient.
Among the key services presented were online service booking, Mobile Service, pickup and delivery, Express Service, and Scheduled Service Plan (SSP) packages. These offerings aim to simplify vehicle maintenance and help owners plan servicing more efficiently.
The event also showcased Ford’s Mobile Service Vehicle (MSV), which brings vehicle maintenance capabilities to customers’ preferred locations. Ford-trained technicians use genuine Ford parts and professional tools to provide service outside traditional dealership facilities.
Participants toured Ford’s Parts Distribution Center to learn how genuine parts and accessories are managed and distributed across its dealership network in Luzon, Visayas, and Mindanao. According to Ford Philippines, its expanded distribution facility supports daily deliveries to dealerships, helping reduce repair waiting times and improve vehicle availability.
The Ford Learning Center also highlighted the company’s investment in technical and non-technical training for dealership personnel, supporting consistent service quality and professional expertise nationwide.
“The Ford Service Fest brings the Ford Family Guarantee to life by giving our owner communities a firsthand look at the people, facilities, and services that support them throughout their ownership journey,” said Pushparaj Muthusamy, director of Ford Customer Service Division, Ford Philippines.
The event also brought together seven Ford owner clubs, providing a venue for members to exchange experiences and learn more about available maintenance and ownership services.
Through its Ford Family Guarantee program, Ford Philippines continues to emphasize service convenience, affordability, and quality throughout the vehicle ownership journey.
For more information, visit the Ford Family Guarantee website.
A Ford dealer representative explains the benefits of Ford Mobile Service, which brings convenient vehicle maintenance and servicing directly to customers at their preferred locations.
