AI Industry Verticals News

PLDT Home Introduces AI-Powered 24/7 Fiber Subscription Service

PLDT Home has rolled out a new AI-powered customer engagement system that enables Filipinos to apply for fiber internet connections and complete subscriptions 24/7, beginning June 1, 2026. The initiative leverages artificial intelligence to automate common customer interactions, including answering frequently asked questions, providing product information, and guiding users through the subscription process outside regular […]