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Tag: Salesforce

AI

Salesforce Expands Agentforce Coworker With New AI Capabilities

Salesforce is expanding its Agentforce Coworker platform with new artificial intelligence (AI) capabilities, deeper business data integration, and support for Microsoft Teams, mobile devices, and desktop applications to help enterprises automate and coordinate everyday business tasks. The expansion builds on a reported 21-fold increase in Agentforce Coworker usage over three months. The AI-powered assistant enables […]

Enterprise Technology News

Slack Launches Frontline Workspace With AI Tools for Deskless Workers

Slack has launched Slack Frontline, a mobile-first collaboration platform designed to connect frontline workers with enterprise systems, artificial intelligence (AI) tools, and headquarters teams. Available as an add-on for businesses using Slack Enterprise+, the platform targets retail associates, healthcare providers, manufacturing and warehouse workers, hospitality staff, and field service teams who often lack access to […]

AI

Salesforce and Anthropic launch Claudeforce for enterprise AI

Salesforce and Anthropic are expanding their strategic partnership with Claudeforce, an initiative that combines Claude’s AI reasoning capabilities with Salesforce’s enterprise data, workflows, business logic and governance. The partnership launches with Salesforce in Claude, a plugin featuring 37 prebuilt sales skills designed to help sellers and AI agents work with live revenue data, automate pipeline […]

AI

Salesforce report shows AI agents delivering real business value

Salesforce has released its 2026 Agentic Enterprise Index, revealing that businesses are rapidly expanding the use of AI agents beyond simple conversational tasks to perform real business actions, automate workflows, and drive measurable returns on investment. The report analyzes aggregated usage data from the Salesforce Agentforce platform between February 2025 and April 2026, providing insight […]

AI

Salesforce Brings Agentic AI and Slack CRM to Philippine SMEs

Salesforce is expanding access to artificial intelligence for Philippine small and medium-sized businesses (SMEs) with the introduction of Agentforce in Salesforce Suites and Slack CRM, designed to help teams automate routine tasks and manage customer relationships more efficiently. The move comes as SMEs continue to face productivity challenges despite accounting for 99.6% of businesses in […]

AI

Google Cloud and Salesforce Expand Partnership to Power Enterprise-Wide AI Agent Automation

Google Cloud and Salesforce have announced a major expansion of their partnership aimed at accelerating the adoption of agentic artificial intelligence across enterprise workflows, enabling AI agents to execute end-to-end tasks across previously fragmented systems. The collaboration integrates Salesforce’s Agentforce and Google’s Gemini Enterprise to allow AI agents to operate across platforms such as Slack […]

AI

AI Reshaping Entry-Level Jobs: Philippine Workforce Urged to Shift Toward ‘Agentic’ Skills

Fears that artificial intelligence will eliminate entry-level jobs are growing among young professionals, but new insights suggest the future of work will be transformed—not diminished—by AI. According to the World Economic Forum Youth Pulse 2026 survey, two-thirds of global youth believe AI will reduce entry-level job opportunities within the next three years. However, industry leaders […]

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