Making Pag-IBIG services more accessible to Filipinos through digital innovation, leaders from Maya and Pag-IBIG Fund come together to strengthen their partnership in expanding convenient online payment and membership services. Pictured (from left) are Benjamin R. Felix Jr., Pag-IBIG Fund Deputy Chief Executive Officer–Operations Cluster; Nick Wilwayco, Maya Head of Corporate Communications and PR; Marilene C. Acosta, Pag-IBIG Fund Chief Executive Officer; Kristoffer Rada, Maya Head of Corporate Affairs; Atty. Robert John S. Cosico, Pag-IBIG Fund Deputy Chief Executive Officer–Support Services Cluster; and Atty. Marcial C. Pimentel Jr., Pag-IBIG Fund Deputy Chief Executive Officer–Member Services Cluster. The collaboration supports the growing adoption of digital financial services through Virtual Pag-IBIG and Maya’s payments infrastructure.
Maya has been recognized as a Top Collecting Partner of Pag-IBIG Fund for the third consecutive year, highlighting the growing role of digital payments in government financial services.
In 2025, Maya processed more than 3.5 million Pag-IBIG transactions worth over ₱24 billion through the agency’s Virtual Pag-IBIG platform. The figures represent nearly 20% growth in transaction volume and more than 38% growth in transaction value compared to 2024, reflecting increasing adoption of digital payment channels among members in the Philippines and abroad.
The partnership enables Pag-IBIG members to pay savings contributions and loan obligations online through Maya’s digital payments infrastructure, reducing the need for in-person transactions.
Virtual Pag-IBIG, launched in 2022, has surpassed 13.81 million downloads as more members turn to online channels to manage contributions, housing loans, and other services. The platform also provides customer support access, allowing users to connect with Pag-IBIG representatives remotely.
The shift toward digital services supports Pag-IBIG Fund’s broader mission of promoting savings and affordable housing. In 2025, the agency collected ₱160.41 billion in membership savings and released ₱140.54 billion in housing loans, benefiting more than 90,000 Filipino families. It also declared a record ₱64.34 billion in dividends, the highest in its 45-year history.
Maya said its payments infrastructure continues to serve as a digital backbone for enterprises, government agencies, and businesses, helping streamline collections and expand financial inclusion. Through collaborations such as its partnership with Pag-IBIG Fund, the company aims to make essential financial services more accessible and convenient for Filipinos nationwide.
