AI

Twilio Unveils AI-Powered Customer Engagement Platform at SIGNAL 2026

Twilio has introduced a new generation of AI-driven customer engagement tools at its SIGNAL 2026 conference, positioning itself as a key infrastructure provider for the growing “agentic AI” era. The company announced four major platform capabilities now generally available: Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect. Together, these tools are designed to help […]