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Tag: PLDT Home

Industry Verticals Mobile Tech News Smart Home

PLDT Home, Meralco, MSpectrum Partner to Deliver Smart Home and Solar Solutions

PLDT and Meralco Chairman and CEO Manny V. Pangilinan leads the ceremonial signing with PLDT Senior Vice President and Head of Consumer Business John Y. Palanca and Meralco Executive Vice President and Chief Operating Officer Ronnie L. Aperocho, formalizing the landmark partnership among PLDT Home, Meralco, and MSpectrum. The collaboration aims to bring integrated broadband […]

Industry Verticals News

PLDT Home Launches Hybrid Fiber-LTE Modem for Always-On Connectivity

PLDT Home has introduced Fiber Always On, a new broadband solution that combines fiber and LTE connectivity in a single modem to help households stay connected during unexpected internet outages. The service is the first hybrid fiber-LTE broadband offering from a Philippine internet service provider, enabling automatic failover to a built-in LTE connection whenever fiber […]

AI Industry Verticals News

PLDT Home Introduces AI-Powered 24/7 Fiber Subscription Service

PLDT Home has rolled out a new AI-powered customer engagement system that enables Filipinos to apply for fiber internet connections and complete subscriptions 24/7, beginning June 1, 2026. The initiative leverages artificial intelligence to automate common customer interactions, including answering frequently asked questions, providing product information, and guiding users through the subscription process outside regular […]

Industry Verticals News

PLDT Home Expands Online Alerto Initiative to Strengthen Digital Safety Awareness in the Philippines

PLDT Home is strengthening its push for responsible digital citizenship through Online Alerto, an online safety advocacy initiative designed to help Filipinos navigate the internet more safely amid rising cyber threats and digital risks. Launched in 2022 as a Facebook-based community, Online Alerto has grown to more than 77,000 members, providing educational content, practical safety […]

Industry Verticals News

PLDT Home Highlights Landline Connectivity for Family Emergency Preparedness

PLDT Home is encouraging Filipino households to strengthen emergency preparedness by including reliable home communication systems as part of their family safety plans. As emergencies and natural disasters continue to highlight the importance of fast communication, PLDT Home emphasized that landline connectivity can serve as a dependable backup option for contacting emergency hotlines, hospitals, barangays, […]

AI Industry Verticals News

PLDT Home Deploys AI-Powered Customer Support Platform to Cut Wait Times and Boost Service Efficiency

PLDT pilots AI-powered customer support platform in Sales and Service Centers, boosting faster diagnostics, smarter service, and improved customer experience nationwide. PLDT Home is advancing its digital transformation strategy with the nationwide rollout of an AI-powered customer support platform across its Sales and Service Centers, aiming to deliver faster and more efficient customer service experiences. […]

Industry Verticals News

PLDT Home Elevates Residential Broadband with Enterprise-Grade Connectivity as Remote Work Becomes Permanent Digital Reality

PLDT Inc. is redefining home connectivity in the Philippines by positioning residential broadband as critical digital infrastructure in response to the long-term shift toward remote and hybrid work. According to Menardo “Butch” G. Jimenez Jr., the evolution of work-from-home arrangements is no longer a temporary response to the COVID-19 pandemic but a structural shift accelerated […]

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