Salesforce Unveils Headless 360 to Power API-First Agentic Enterprise

Salesforce has launched Salesforce Headless 360, a major platform overhaul designed to support the rise of the “agentic enterprise,” where AI agents—not just humans—execute workflows, access data, and complete transactions autonomously. The new system shifts Salesforce away from traditional UI-based interactions toward an API-first architecture, enabling AI agents to operate directly via APIs, MCP tools, […]